According to the Wall Street Journal, the average “profit per passenger” of the seven largest U.S. airlines was $17.75, for a one-way flight, while the average profit margin across those airlines was 9% in 2017. Not much when you consider the high cost of operating a carrier. The high-quality data that is collected from an airline’s operational systems such as reservation data, ticketing, booking, and loyalty, is typically stuck in organizational silos, making it difficult to find ways to increase the “profit per passenger” numbers and respond to market needs.
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Topics: actionable data, Sabre IX, Airline Solutions
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