Overwhelmingly, Executives report the driving need for DevOps and adoption of automation and orchestration frameworks is driven by scalability needs and reduction of OpEx. However, Execs often think that it’s the frameworks or tools themselves that bring the value. Without knowledge and expertise, the tools fall short - the true value of DevOps is not realized.

The Rythmos Blog

ReactorCX a Real-Time Loyalty Platform is Ready to Roll

Posted by Rythmos on Mar 1, 2019 5:31:00 PM

Teams at Loyalty Methods and Rythmos have been working on ReactorCX, a real-time, cloud-based, multi-channel customer engagement and loyalty platform. Built on a scalable big data technology stack, it leverages an adaptive integration layer to enable quick and easy multi-channel solutions that integrate well within any infrastructure.

The new platform has been in the works for the past few years and has seen an increase in development with the addition of many new features including onboard analytics and upgrades to its discounting engine.

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Topics: Customer Loyalty, CX, Loyalty Reward Engine, Customer Engagement

A Salesforce Marketing Cloud Primer

Posted by Rythmos on Nov 21, 2018 3:00:00 PM

Detailed knowledge of your customers should always drive your marketing actions.

Yet, many businesses are unnecessarily struggling to assume what their customers want, predict their behaviors and next movements, and commit to untested guesswork.

That’s where Salesforce Marketing Cloud proves to be invaluable - a substantial step forward in managing and understanding your customers across every marketing channel.

Salesforce Marketing Cloud

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Topics: 360-Degree Customer View, Salesforce Best Practices, salesforce, Customer Loyalty, CRM, Salesforce Marketing Cloud

Salesforce Integration and Best Practices

Posted by Rythmos on Nov 5, 2018 6:00:00 AM

As one of the top CRM solutions on the market, Salesforce allows businesses to sell faster and smarter than ever with a host of streamlining, integration and consolidation features.

Salesforce is frequently integrated for the purpose of solving major problems, such as improving the speed of a company's sales processes, automating manual data-entry functions, enhancing marketing communications and much more.

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Topics: Integration, data integration, 360-Degree Customer View, Salesforce Best Practices, salesforce, Customer Loyalty, CRM